Privacy Policy
Bazuru Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and use personal information when you visit our website, contact us, make an enquiry, complete a questionnaire, become a client or otherwise interact with us.
1. Who we are
Bazuru Ltd is a company registered in England and Wales under company number 12606958.
Registered office: Suite 55, 15 Montpellier Road, Torquay, TQ1 1DL, United Kingdom.
Bazuru Ltd generally acts as the data controller for the personal information covered by this policy. Where we process information solely on behalf of a client, we may instead act as a data processor.
For privacy enquiries, contact data@bazuru.com.
2. Information we collect
Depending on how you interact with us, we may collect:
- your name, business name, job title and contact details;
- information about your business, projects, requirements, budgets and timescales;
- information provided through enquiries, questionnaires and project discovery;
- emails, meeting notes and other communications;
- billing, invoicing and accounting information;
- marketing preferences; and
- technical information about use of our website, such as IP address, browser, device, pages viewed and information associated with cookies or similar technologies.
We usually collect this information directly from you. We may also receive professional or business information from referrals, corporate websites, professional networking platforms, business directories or other legitimate public sources.
Please do not send passwords, payment-card security details or other highly sensitive information through ordinary forms, questionnaires or email unless we have specifically agreed an appropriate way to provide it.
3. How and why we use your information
We use personal information where we have an appropriate lawful basis.
Enquiries and project discovery
We use information to respond to enquiries, understand your requirements, conduct project discovery, arrange meetings, recommend services, scope work and prepare quotations or proposals.
Where you ask us to take steps towards a potential contract, our lawful basis will normally be taking steps at your request before entering into a contract. In other circumstances, we may rely on our legitimate interests in responding to genuine business enquiries and assessing prospective projects.
Providing our services
If you become a client, we use information to manage our relationship, organise and deliver projects, communicate with you, manage approvals and changes, provide support and maintain appropriate records.
Our lawful basis will normally be performance of a contract and, where appropriate, our legitimate interests in operating and administering our services efficiently.
Business administration and legal requirements
We may process information for invoicing, accounting, payment administration, record-keeping, security, fraud prevention, dispute resolution and compliance with legal or regulatory requirements.
Our lawful basis may include performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and protecting our business.
There is generally no legal requirement for you to provide personal information to us. However, if information is necessary to respond to an enquiry, provide a quotation, enter into a contract or deliver a service, we may be unable to proceed without it.
4. Marketing, cookies and website analytics
We may send information about Bazuru’s services where permitted by law. Where consent is required, we will obtain it.
You can unsubscribe or object to direct marketing at any time using the unsubscribe option in a communication or by contacting data@bazuru.com. We may retain limited information on a suppression list so we can continue to respect your preference.
We do not sell personal information for third-party marketing.
Our website uses cookies and similar technologies for purposes such as essential functionality, security, privacy preferences and website analytics. Non-essential technologies are used in accordance with applicable law and your cookie choices.
Details of the technologies and providers currently used, their purposes and relevant storage periods are available in our Cookie Policy.
5. Who we share information with
Where reasonably necessary, we may share personal information with:
- technology and service providers supporting email, cloud storage, customer relationship management, project management, online forms, design and collaboration, accounting, website hosting, analytics, security and backups;
- employees and contractors who require access for their role;
- accountants, lawyers, insurers and other professional advisers;
- regulators, courts, law-enforcement bodies, tax authorities or other public bodies where required or permitted by law; and
- parties involved in a sale, merger or restructuring of our business, subject to appropriate safeguards.
Where an organisation processes information on our behalf, we take reasonable steps to ensure appropriate contractual and data-protection arrangements are in place. We do not sell personal information.
6. International transfers
Some service providers operate internationally, which means personal information may sometimes be processed or accessed outside the United Kingdom.
Where required, we use appropriate safeguards such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, or another lawful transfer mechanism.
You can contact us at data@bazuru.com for further information about safeguards relating to a particular transfer.
7. How long we keep your information
We retain personal information only for as long as reasonably necessary. Our normal approach is:
- Prospective client enquiries and project discovery: normally 12 months from our last meaningful contact if the enquiry does not become an ongoing client relationship.
- Client and project records: for the duration of the relationship and, where appropriate, for up to six years afterwards for legal, contractual, insurance, accounting or dispute-resolution purposes.
- Financial records: for the period required by applicable tax, accounting and legal requirements.
- Marketing information: while we have a lawful basis to use it; limited suppression records may be retained to respect opt-outs.
- Backups: deleted information may remain until the relevant backup is overwritten or deleted under the applicable backup retention schedule.
We periodically review information and delete or anonymise it when it is no longer required.
8. Your rights and complaints
Depending on the circumstances, you may have the right to:
- access personal information we hold about you;
- correct inaccurate or incomplete information;
- request deletion or restriction of processing in certain circumstances;
- receive certain information in a portable format;
- object to processing based on legitimate interests; and
- withdraw consent where processing relies on consent.
You have the right to object at any time to the use of your personal information for direct marketing.
We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects.
To exercise your rights, contact data@bazuru.com. We may need reasonable information to verify your identity and will respond within the timescales required by law.
If you have concerns about how we handle your personal information, please contact us at the same address. We will acknowledge a data-protection complaint within 30 days, investigate it without undue delay, keep you appropriately informed and communicate the outcome.
You also have the right to complain to the Information Commissioner’s Office (ICO). Contacting us first does not affect that right.
9. Other information and contact
Our services are primarily intended for businesses and adults and are not directed at children.
Our website may link to third-party websites or services. Those organisations are responsible for their own privacy practices.
We may update this Privacy Policy to reflect changes to our services, technology, business practices or legal requirements. The latest version will always be published on our website.
Bazuru Ltd
Suite 55
15 Montpellier Road
Torquay
TQ1 1DL
United Kingdom
Email: data@bazuru.com
Website: https://bazuru.com/
Company number: 12606958
Last updated: 9 September 2026